Privacy Policy
At www.rooku.com.my, we value your privacy and are committed to safeguarding your personal information. By respecting your privacy, we aim to build lasting relationships with you, your business, your customers, and your staff. This policy explains how we collect, use, share, and protect your information.
Information Collection and Use We collect personal information such as:
- Contact details (name, address, email, phone number)
- Identification documents
- Credit card details and billing information
This information is used to authenticate users, process transactions, and provide services. It is collected primarily for:
- Order processing
- Customer support
- Billing purposes
- Communication regarding product updates and enhancements
Under no circumstances will your information be shared, sold, or disclosed to third parties, except where required by law.
Information Sharing To deliver our services effectively, we may share information with trusted service providers and partners, including:
- Companies assisting with billing, shipping, and customer inquiries
- Marketing service providers
Any sharing of information is subject to applicable legal requirements and restrictions.
Security and Confidentiality We maintain physical, electronic, and procedural safeguards to protect your non-public personal information. Access to this information is limited to those who need it to provide products or services to you. Security measures comply with federal and state legal standards.
Order and Credit Card Information Our store at www.rooku.com.my uses Billplz as the sole third-party payment gateway.
When you place an order, Billplz collects necessary information (e.g., name, delivery address, and financial details like credit card numbers and expiration dates) to process transactions securely. This information is shared with www.rooku.com.my solely for order fulfillment, support, and communication.
Security of Credit Card Information Your credit card information does not pass through or remain on www.rooku.com.my servers. Billplz ensures the confidentiality of your financial data using industry-standard SSL encryption technology.
Applicability This Privacy Policy applies specifically to information collected for transactions and credit card accounts at www.rooku.com.my.
By using our services, you agree to the terms outlined in this Privacy Policy.
